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Shipping Policies and Procedures
Shipping & handling is just $5.50 per order within the *Continental U.S. only, excluding Hawaii, Alaska and Puerto Rico.

NOTE: Orders ship the same day if placed before 1 PM EST (Monday - Friday) and if all items in the order are in stock.

Packages less than 2 lbs will ship via USPS. Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges. International orders are also subject to additional charges. If ordering online, your charges will appear upon Checkout.

3-7 business days depending on your zip code
Rural areas may take additional time
Monday - Saturday delivery

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight.
Ground
Alaska, Hawaii and Puerto Rico excluded
1-7 business days
Monday - Friday delivery

3 Day Select

3 business days
Example: If order is placed on Monday before 1 PM (EST), delivery would be on Thursday
Available in select areas
Monday - Friday delivery

2nd Day Air

2 business days
Example: If order is placed on Monday before 1 PM (EST), delivery would be on Wednesday
Monday - Friday delivery

Next Day

1 business day
Example: If order is placed on Monday before 1 PM (EST), delivery would be on Tuesday before 1 PM in major metropolitan areas
Monday - Friday delivery

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight.

Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.
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NEW! We now offer online ordering to International customers.

UPS Worldwide Express

Benefits


One- or two-day delivery times for international shipments to major business centers around the world

Available comprehensive electronic tracking and tracing

Door-to-door, customs-cleared service

Saturday delivery available

Included protection by UPS against loss or damage up to a value of US$100

Three free delivery attempts for unclaimed shipments

Free on-demand pickup

Follow these easy steps:


Shop for the items you would like to purchase

Click "View cart / Checkout"

Click "International (non-US) customers please click here" button in shopping cart for international shipping options

International Shipping Terms and Conditions
TheMarcusmethod.com ships nutritional supplements to countries around the world.
Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:
All International shipments will be charged postage costs calculated by weight and destination. TheMarcusmethod.com prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.

International Returns or Packages Refused:
If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to TheMarcusmethod.com for the return of the package. If the UPS return to shipper cost is greater than the cost of the goods ordered, TheMarcusmethod.com will instruct UPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.

Your Country's Custom and Import Policies:
Please note: It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.

Additionally, when ordering from Vitacost.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Any fees charged to TheMarcusmethod.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.


Current countries we ship to:
Canada
Argentina
Austria
Bahamas
Belgium
Bermuda
Brazil
British Virgin Islands
Chile
China - Peoples Republic of
Colombia
Costa Rica
Denmark
Dominican Republic
Fiji

Finland
France
Guatemala
Haiti
Hong Kong
Ireland - Republic Of
Israel
Japan
Korea (South Korea)
Lithuania
Luxembourg
Netherlands
Netherlands Antilles
New Zealand
Norfolk Island

Panama
Peru
Philippines
Portugal
Singapore
Slovenia
Sweden
Switzerland
Taiwan
Trinidad and Tobago
U.S. Virgin Islands
United Arab Emirates
United Kingdom

Need help on your international order, or information on more shipping options? Please call our customer service at http://themarcusmethod.com/contact.html